IT Telephone Operator

» VACANCY DETAILS

Job Title
IT Telephone Operator
BASIC FUNCTION :
  • Recording request from the client in the helpdesk system, and making sure that all needed data is entered correctly in the helpdesk systems
  • Keeping track of all incidents call through helpdesk system and solve all incidents related to end user equipment and end user issues.

 
No. of Vacancies  6
Industry Area :
Key Skills
  •  Knowledge of office administration and background of IT applications
  • Ability to compile, assimilate, organize and analysis printed and electronic information.
  • Ability to maintain a high level of accuracy confidentiality concerning financial and employee electronic files.
  • The candidates preferred to be Fluent in Arabic & English ‐ written and spoken.
  • Good communication skills, both written and verbal and the ability to work independently with a client.
Qualification :
Salary :
Work Experience :  1-3 Years
Job Requirement :
  • Greet and assist visitors.
  • Answer phones.
  • Direct calls and respond to inquiries.
  • Perform other related duties as required

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